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Safety & Health

Our Hotel And Gaming Charter

We strive to provide a safe and friendly environment in which all customers can socialise and enjoy themselves in a good atmosphere.
We provide good value, good quality meals and family friendly dining experiences.
We restrict gaming room access to adults and ensure gaming rooms are screened or separated from other areas of the hotel, so as to not attract children
We ensure responsible service of alcohol and provision of gaming, by making sure management and staff adhere to all applicable rules and regulations and are trained to encourage and promote responsibility.
We believe we have a shared responsibility, along with individuals, governments, families and the community, to prevent harm.
We actively support campaigns that warn of the dangers of drinking and gambling to excess and that inform people where to get help.
We ensure that ATM machines provided for the convenience of all patrons are in a safe, central location and not in gaming areas.
We are committed to introducing voluntary pre-commitment – a system that helps players stick to their limit by nominating spending or time limits on gaming machines.
We do not engage in promotions that could encourage irresponsible drinking or gambling or that are directed at minors or vulnerable groups.
 
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